10 Biggest Courier Companies in the World

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In this article, we will be taking a look at the 10 biggest courier companies in the world. To skip our detailed analysis, you can go directly to see the 5 biggest courier companies in the world.

The courier industry is one of the most important industries in the world right now, and is one of the few industries where demand has actually increased significantly when the pandemic hit. While most countries went into lockdown and businesses came to a standstill, the demand for courier companies increased as people preferred deliveries directly to their homes rather than venturing out and risking catching the coronavirus.

Experts are in agreement that this rocketing demand will continue to increase over the next several years. The courier industry has different segments within, including courier, express and parcel. Another way to segment the courier division is to segment it based on consumer-to-consumer, business-to-business or business-to-consumer. The market growth is driven by higher demand from customers based on online delivery which allows for much greater convenience and flexibility, and courier companies are only too happy to fill this demand.

There was a time when you would have to wait for a week or even more to receive a parcel. Nowadays, on most occasions, you can receive the parcel the next day or even the same day if you pay extra for faster delivery. The improvement in technology in the courier industry has allowed delivery times to be reduced significantly. Crowd-sourcing is one method employed by courier companies to improve delivery times, where locals or travelers are hired by such companies to deliver parcels using their own vehicles and are rewarded for it. Companies such as DHL are already implementing this though it remains to be seen what the impact will be in the long run.

Another improvement in technology is location-based tracking and delivery. Just a few years ago, if you sent a parcel for delivery, you wouldn't know where it was until you received it, with no way to track progress in between. Now, you can get updates whenever the location changes and in many cases, even track the location quite accurately. GPS trackers are often used on delivery vehicles as well to track their drivers, which improves efficiency. Further, in many European cities, which aren't that large in size and easily traversable cities with proper cycle paths, delivery riders are making use of regular cycles, e-bikes and electric scooters, which allows for a wider pool of delivery riders and allows them to go through narrow paths and can also be faster than public transport. In addition, they are also eco-friendly which is a big deal in a world grappling with the effects of climate change, which are only bound to get worse.