Called Out! Ariel Winter, Tituss Burgess, and Other Stars Who Used Social Media to Put Companies on Blast
Ariel Winter, Tituss Burgess, Rob Lowe, and Alec Baldwin have taken their beefs to the masses. (Photos: Getty Images)
When you’re rich, famous, and have an ample Twitter following, who needs the Better Business Bureau?
Celebrities love social media. It’s a place for them to promote their projects, clear up rumors about their personal lives, connect with fans, thank companies for free swag, and, in some cases, share the occasional NSFW photo. More and more, though, it’s also the place for stars to call out (what they deem) bad business practices.
“Hell hath no fury like a Tituss scorned,” Burgess tweeted. (Photo: Getty Images)
As we type, a Yelp review posted by Tituss Burgess, the Emmy-nominated star of Netflix’s Unbreakable Kimmy Schmidt, has gone viral. The actor said he enlisted the services of a Brooklyn-based moving company, Frank’s Express, to transport a sofa and no one ever showed. Things went south from there in a big way, leading to him sharing his scathing review:
My name is Tituss Burgess. Im an Emmy Nominated Actor for Unbreakable Kimmy Schmidt currently streaming on netflix. https://t.co/wwQe99cDTQ
— Tituss Burgess (@TitussBurgess)
Plus tweets to his 51,000 Twitter followers, like this one:
Doing it..He just texted and called me a Faggot. Poor thing doesnt know hell hath no fury like a Tituss scorned https://t.co/IfEGdluqTs
— Tituss Burgess (@TitussBurgess)
Yesterday, Ariel Winter, of Modern Family fame, resolved a feud she had with Paulee Body Shop in L.A. after the business failed to fix her Mercedes-Benz in a timely fashion. In a post for her 2.2 million Instagram followers, she lashed out about the company’s “unprofessional, intolerable,” and “sketchy” staff, saying she was “appalled” by its customer service.
We’re not sure how it happened, but an olive branch was extended by one side. On Wednesday, Winter took it all back and even posed for a photo — no, not a sexy one — with the owner and her G-Wagon, which she now says “looks great.”
A photo posted by Ariel Winter (@arielwinter) on Jul 13, 2016 at 6:45pm PDT
Both of these instances involved small businesses, but celebs don’t discriminate. In fact, more often we see them rail against big businesses. Frequently that list includes airlines.
Karlie Kloss, model and Taylor Swift squad member, is often on the go for work, as many celebs are, but don’t expect her to ever strut down the aisle of a Philippine Airlines plane again. In June, she griped about the high-flying company to her 1.4 million Twitter followers — and even exercised her photo app skills to make a point.
@flyPAL has the WORST CUSTOMER SERVICE OF ALL TIME. Most BUDGET AIRLINE. Rude & disrespectful. Shame on You @flyPAL pic.twitter.com/5vEul2HyTY
— Karlie Kloss (@karliekloss)
A customer service rep at the company tried to make it up to her — perhaps the staff was hoping for an invite to Swift’s next Fourth of July party.
Andie MacDowell’s complaint to American Airlines in January was a classic. Using 140 characters or less isn’t easy, so the Four Weddings and a Funeral actress sounded pretty obnoxious tweeting to her 37,000 or so followers, “I paid for first class & they put me in tourist because of my dog that I pre-booked & paid for.” The “tourist” comment was followed by a tweet about "the rudest person I have ever had to deal with” while checking in for her flight in Charlotte, N.C.
@AmericanAir HELP I paid for first class & they put me in tourist because of my dog that I pre-booked & paid for pic.twitter.com/KmKX4ZTQqj
— Andie MacDowell (@AndieMacDowell3)
Times have changed: Russell Crowe sent an angry tweet — instead of throwing a phone. (Photo: Getty Images)
Another #firstworldproblem complaint to an airline came from Russell Crowe, who has 2.1 million people following his tweets.
Ridiculous @VirginAustralia. No Segway boards as luggage? Too late to tell us at airport.Kids and I offloaded. Goodbye Virgin. Never again.
— Russell Crowe (@russellcrowe)
Luckily, the Oscar winner can afford to send his sons to therapy to get through the trauma of being separated from their hoverboards.
Something we can relate to a little bit more, though, are celebs blasting cable companies. Who hasn’t been there? Saturday Night Live’s Colin Jost, the Weekend Update co-anchor, took on Time Warner Cable last summer in a series of hilarious tweets after he had service issues that required three visits from technicians in a week — and still no resolution to his problem.
The main reason I believe in the concept of Hell is because I know the people who work at Time Warner Cable will go there when they die.
— Colin Jost (@ColinJost)
My new goal in life is to be the Mother Theresa of getting people to switch from Time Warner Cable to Fios.#SpiteSpokesman
— Colin Jost (@ColinJost)
If you cancel your #TimeWarnerCable and switch to another provider and send me photographic evidence, I will send you a check for $50.
— Colin Jost (@ColinJost)
.@TWC_Help or the 4th technician who came a month ago, tried five different cable boxes, then genuinely suggested that I get @VerizonFiOS
— Colin Jost (@ColinJost)
Don’t even get Patrick Stewart or Colin Jost started about the cable company. (Photos: Getty Images)
Patrick Stewart could relate.
All I wanted to do was set up a new account with @TWCable_NYC but 36hrs later I’ve lost the will to live.
— Patrick Stewart (@SirPatStew)
Tall, grande, or venti? Rob Lowe will have none of them. (Photos: Getty Images)
You can’t avoid Starbucks, which is on practically every city block in Manhattan. But Rob Lowe officially had enough of the coffee company over the holidays amid the whole cup flap.
Between their program to have baristas lecture me about race and now their removal of “Merry Christmas” I’m officially over @Starbucks #done
— Rob Lowe (@RobLowe)
Last word on the subject: I take my coffee with as much caffeine as I can get and with as little political agenda as I can get.
— Rob Lowe (@RobLowe)
It was Alec Baldwin vs. the barista. (Photos: Getty Images)
One fewer person in (the long) line at Starbucks isn’t the worst thing in the world. Make that two fewer. We don’t think Alec Baldwin is a customer any longer after he took to twitter to bash an “uptight Queen barrista named JAY” at an Upper West Side store who had “an attitude problem.“
Starbucks on 93 and B'way. Uptight Queen barrista named JAY has an attitude problem.
— ABFoundation (@ABFalecbaldwin)
He took his complaint from Twitter to the telephone, calling the corporate office to officially gripe — and we’re guessing this wasn’t the first time he had ever done that.
We all know there are so many positives and negatives to social media. Now we can add to the plus and minus columns the fact that we can hear celebs complain about very mundane things. We were missing that in our lives.