Gazans are paying tens of thousands of dollars to an Egyptian company to escape
Some Gazans who have lost everything are trying to raise tens of thousands of dollars to pay a company with reported ties to Egypt's security state to help them evacuate their families across the border from Rafah.
One of them is Ahmed Jamal, 35, an English teacher whose two small children wake up screaming and crying most nights, wet their beds, hide and won't come out because they are scared they are going to die.
"Our situation is getting worse each day," Jamal said in a phone interview Saturday from his sister's bombed-out home in Deir Al-Balah, in central Gaza. "I can't express to you how we are living: hardly any food, no water, not enough gas, no power. People like me don't feel there is anything left to do but leave Gaza."
Jamal and his sister Amal Nassar, whose challenges being pregnant in Gaza during the war were chronicled by USA TODAY, are hoping that once they have enough money, Hala Consulting and Tourism Services, a travel agency in Cairo connected to Egypt's military and intelligence agencies, will help their families cross the border.
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The situation has become especially acute as fears grow Israel may soon invade Rafah as part of its war aim of rooting out Hamas and securing hostages held since the militant group's deadly attack on Israel on Oct. 7. If the invasion goes ahead, it is not immediately clear how the Rafah border crossing will be affected.
More than 2 million people remain trapped in Gaza, about half of them in Rafah, Gaza's southernmost city.
Escape from Gaza
For Palestinians, leaving Gaza for Egypt or anywhere else has never been easy because of a yearslong sea, land and air blockade by Israel, which Israel says it needed to ensure its security and protect from threats of terrorism. Before the war, the Erez crossing in north Gaza, controlled by Israel, allowed some Gazans to cross over to Israel for work. For a few hundred dollars, travel companies like Hala helped people journey to Egypt for short stays. But the Erez crossing has been closed since Oct. 7, shuttered by Israel for its military campaign and as a buffer from terrorism threats. And today, Hala is asking Gazans to pay about $5,000 for an adult and $2,500 for a child to help them leave the enclave.
Other Gazans have reported paying even more.
Finding that kind of money is far beyond the means of most Gazans at a time when few are able to work or get basic food and supplies. Many, like Jamal and his sister, are turning to platforms such as GoFundMe, with their money-raising campaigns run by friends, relatives and even well-wishing strangers in the U.S. and Europe.
"I just refuse to rest until families like theirs are safe," said Megan Bayra, a Californian who is helping to coordinate fundraising for several Gazan families on GoFundMe, including Jamal's and Nassar's.
Bayra has offered to host Nassar and her three kids in a guest house on her property if they manage first to get to Egypt and then secure a visa or asylum-seeker status to travel to the U.S., which is not easy.
Exactly how Hala arranges the crossings from Gaza into Egypt is not fully transparent. The company did not respond to a request for comment. What's clear, according to multiple Palestinians who are either in the middle of using its services to arrange to leave or have already left Gaza for Egypt, is that the service can be accessed only by having someone in Egypt physically go into its office in Cairo to register and make the payments in cash.
Requiring payment in U.S. dollars
The payment must be in U.S. dollars. A receipt is issued, but there is no apparent way to communicate with Hala directly. Instead, those who are registered are asked to monitor lists of names that Hala publishes on its Facebook and Telegram accounts each day that detail who will be allowed to cross into Egypt and when. Once the payment is made, approval to cross appears, for many, to take at least two weeks.
The payment to Hala includes transportation by bus and an entry permit to Egypt that lasts for at least a year. Extra fees can be added to the headline price to accelerate the process.
How many Gazans in Egypt not clear
Even before the war, the process by which Gazans have used Egyptian travel services to cross into Gaza spurred allegations that the system is susceptible to abuse such as bribery, corruption and fake payments, according to the Organized Crime and Corruption Reporting Project, a global network of investigative journalists.
For more than a decade, the Gaza side of the Rafah crossing has been overseen by Hamas' interior ministry; Egypt's security forces, including its General Intelligence Service, have controlled the other side. Israel has long monitored the crossing from a nearby military base in coordination with a civilian agency named COGAT. Earlier this year, Diaa Rashwan, head of Egypt’s state Information Service, denied what he described as the "unfounded allegations" that Gazans were being charged additional fees to cross the border during the war.
GoFundMe's website does not allow Gazans to start their own campaign pages if they are located inside the territory. It must be done by someone outside Gaza in the U.S. or Europe. The company did not return a request for comment before publication on what security processes it has in place to make sure that third parties that raise money on behalf of Gazans are vetted.
After the publication of this story, GoFundMe said in a statement that "our experts review fundraisers and work directly with organizers and beneficiaries to help ensure compliance and prevent misuse, routinely requesting additional information and documentation to complete our review process."
GoFundMe's website is full of Gazans trying to raise money to pay for Hala's services.
Haisam Hassanein, an Egyptian-American expert on the Middle East at the Foundation for the Defense of Democracies, a Washington foreign policy and national security think tank, said it is not easy to calculate how many Gazans may have been able escape Gaza for Egypt since the start of the war.
Gazan cafes and restaurants opening near Cairo
He said, however, that one indication many people are escaping has been the proliferation of Gazans opening up small businesses such as cafes and restaurants in Cairo and other parts of Egypt. Some are paying social media influencers to market their services. Hassanein said Hala's service is "an exclusive one for those who have the money. Egypt is interested only in Gazans who have the cash and are going to benefit its economy."
Jamal said that he is doing everything he can to get his family out of Gaza and that virtually everyone he knows in his circle of friends and family are doing the same. He said that he is besides himself with fear for the safety of his wife, Anhar, 32, his son, Jamal, 4, and daughter, Teya, 2. On top of that fear, he feels deep shame, he said, over having to ask strangers to help him raise the money that could be his family's only hope of survival.
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"What else can I do? What else?" he said Saturday, increasingly agitated.
He also said that while his family waits to see if they will be able to leave Gaza, he spends his days trying to distract his children with games of one kind or another. One of their favorite things to do is jump on a trampoline. They have a small one on the roof of his sister's building in Deir Al-Balah. It is partly broken.
"I just want them to forget everything around them."
This article originally appeared on USA TODAY: Israel-Hamas war: Gazans are paying thousands of dollars to escape