United Airlines Tried to Bar Girls From Flight for Wearing Leggings
On a flight from Denver to Minneapolis early Sunday morning, Shannon Watts observed a United Airlines gate agent refuse to allow two young girls on the plane because they were wearing leggings.
Watts took to Twitter immediately to document the incident, decrying the apparent policing of the girls’ clothing and calling the dress code enforcement sexist:
1) A @united gate agent isn't letting girls in leggings get on flight from Denver to Minneapolis because spandex is not allowed?
— Shannon Watts (@shannonrwatts) March 26, 2017
A 10-year-old girl in gray leggings. She looked normal and appropriate. Apparently @united is policing the clothing of women and girls. https://t.co/RKsIFoE8pq
— Shannon Watts (@shannonrwatts) March 26, 2017
Watts objected to the company’s policy, saying that it sexualizes young girls who were simply wearing comfortable clothing, and she questioned whether boys were held to the same sort of dress code.
2) This behavior is sexist and sexualizes young girls. Not to mention that the families were mortified and inconveninced.
— Shannon Watts (@shannonrwatts) March 26, 2017
3) As the mother of 4 daughters who live and travel in yoga pants, I'd like to know how many boys @United has penalized for the same reason.
— Shannon Watts (@shannonrwatts) March 26, 2017
As the incident unfolded in real time on Twitter, United’s own social media account began to chime in. But the airline’s responses seemed to only stir the pot and trigger more anger.
@baddestmamajama United shall have the right to refuse passengers who are not properly clothed via our Contract of Carriage. ^FS
— United (@united) March 26, 2017
Amid the reactions, chatter, questions, jokes, and the like — all to be expected when a social media public relations disaster begins to unfold — one fact seemed to be getting lost in the shuffle: The family members flying on United, according to the airline’s social media account, were “United pass travelers,” which refers to an employee standby status that is subject to a separate set of rules and guidelines, including the airline’s dress code.
@shannonrwatts (1/2) We appreciate you being our eyes and ears. The customers this morning were United pass travelers.
— United (@united) March 26, 2017
Yet Watts was quick to point out that the girls were traveling with their dad, who was allowed to fly in shorts.
.@united @PattyArquette The girl's dad was allowed to board in shorts. She had to cover leggings with a dress.
— Shannon Watts (@shannonrwatts) March 26, 2017
As other Twitter commenters wrote (many of whom claim to have traveled for years under similar rules), perhaps it’s time for those long-held guidelines to be changed.
@shannonrwatts are they flying on an employee based travel pass? i used to be a travel companion and there were weird dress rules.
— More Trife (@ambermyself) March 26, 2017
@shannonrwatts they may be flying standby (as employees or connected to employees) when you do that there are strict dress codes
— Imani Mosley (@imanimosley) March 26, 2017
A website that reportedly lists dress code guidelines for United employees traveling via the pass program states the following attire is unacceptable:
Any attire that reveals a midriff
Attire that reveals any type of undergarments
Attire that is designated as sleepwear, underwear, or swim attire
Miniskirts
Shorts that do not meet three inches above the knee when in a standing position
Form-fitting lycra/spandex tops, pants, and dresses
Attire that has offensive and/or derogatory terminology or graphics
Attire that is excessively dirty or has holes/tears
Any attire that is provocative, inappropriately revealing, or see-through clothing
Bare feet
Beach-type, rubber flip-flops
The website also says, “Customer Service’s judgment will prevail in all matters pertaining to the dress code.”
Still, other observers pointed out discrepancies, citing examples when United seemed perfectly happy to display women in leggings and yoga attire.
Journalist/Platinum flyer here, @United: You block girls in leggings from flights but you're promoting yourself w/THIS tweet? @shannonrwatts pic.twitter.com/wdCB34aqT8
— Jeff Yang (@originalspin) March 26, 2017
In an email statement, United confirmed that the travelers could not board because their pants “were not in compliance with dress code policy for company benefit travel.” According to the spokesperson, “There are different rules for these privileges because people are flying for free.” It also noted that regular-paying customers are welcome to wear leggings aboard its flights.
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